Technical Support Contacts

Choose your country from the list below to see technical support contacts for your region.

Technical Support - USA & Canada
Citrix Technical Support: 1-800-424-8749

Technical Support Checklist - Software
Checklist of required information when you call Technical Support.
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Technical Support Brief Troubleshooting Guidebook (BTG)
This Brief Troubleshooting Guide is intended as the first resource for Citrix administrators and Citrix engineers to troubleshooting technical issues for all Citrix technologies.
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Citrix XenDesktop Express Edition

  • Customer Care

    • If you're looking for non-technical customer support, click above for Citrix Customer Care.

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  • Case Study

    • e4e
      “With GoToAssist, we found that calls that previously took about 30 to 45 minutes to handle could now be resolved in just 10 to 15 minutes.”